LOVE LETTERS
We deliver to the EU countries, Switzerland and the UK.
- Domestic shipping:
Austria - 3.5 euro, delivery 1-3 business days
- International shipping:
We offer standard and express delivery to the EU countries, Switzerland, and the UK.
- Standard delivery - 6.5 euro, 3-5 business days
- Express delivery - 9.5 euro, 1-3 business days
Free express delivery on order above 35 euro
We offer free express shipping on orders above 35 euro.
If you need to make any changes to your order, including adjusting and canceling the order, or changing the shipping address, please reach out to sales@hamaka.me within 24 hours of placing the order. Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.
First off, our apologies! Please send your order number and a photo of the defective or incorrect piece to sales@hamaka.me. We will be happy to help resolve this for you!
All orders can be returned by post using the delivery service of your choice. To request a return, please email us at sales@hamaka.me for further instructions.
Once you have shipped your items back to us, we will email you to let you know when your return parcel has been received and your refund is completed. Please note, we do not cover return shipping costs. We recommend to hold on to your postage receipt and tracking number. Please, remember the return of the items is your responsibility until they reach our return address, so make sure it's packed up properly and protected from getting damaged on the way.
To learn more about our return policy please read carefully through our Terms and Conditions.
Address: Kirchengasse 40/1, 1070 Vienna, Austria
Address: Burggasse 98, 1070 Vienna, Austria
etos* BERLIN
Berlin, Germany